Privacy Policy

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information
• Email address
• Payment information
• Company details

Usage Information

We automatically collect certain information about your device and how you interact with our services:

• Log data and usage patterns
• Device information
• Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

3. Information Sharing

We do not sell your personal information. We may share your information:

• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights and prevent fraud
• With your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place.

8. Cookies

We use cookies and similar tracking technologies to collect and track information and to improve our services. You can control cookies through your browser settings.

9. Third-Party Services

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these third parties.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: support@InnoStarAI.com
• Address: Hong Kong SAR

13. GDPR Compliance

For users in the European Union, we comply with GDPR requirements. You have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent